Mail in web hosting, SOGo groupware or your own mail server on a VPS/root server — with the official SMTP/IMAP and DNS requirements and current limits on the Netcup product page.
Prices and mail limits change; check the current values on the official Netcup product page and in the cart. Remember the voucher exclusions (domains, VPS ARM, VPS Lite, merchandise).
| Scenario | Recommended option | Why |
|---|---|---|
| Classic business mailboxes | Web hosting with mail | Plesk/WCP manages mailboxes, aliases and spam filters. |
| Calendars, contacts, shared folders | SOGo groupware | IMAP/SMTP plus CalDAV/CardDAV and a web interface. |
| Full control, many domains | VPS/root server + Mailcow | Own mail server, but you run port 25, rDNS and DNS yourself. |
| Only occasional email sending | Web hosting or smarthost | No own mail server; IP reputation stays with the provider. |
Every Netcup web hosting plan includes mail features: mailboxes, aliases, forwarding and a mail server. For small websites, agencies and classic business mailboxes, this is the easiest route because Plesk/WCP handles administration.
The exact number of mailboxes, aliases and storage depends on the plan. Check the current plan description before ordering.
Netcup offers separate SOGo groupware with IMAP, SMTP, CalDAV and CardDAV plus a web interface. It fits when you need calendars, contacts and shared folders without running your own mail server.
SOGo is ordered and managed in the CCP; domains and mailboxes are added there. Official guides cover Outlook, Thunderbird, Android and iOS.
For full control, unlimited domains or Mailcow/Stalwart/Postfix+Dovecot, you need a VPS or root server. That is more work: PTR/rDNS, port 25, TLS, SPF, DKIM, DMARC, spam filtering and backups are your responsibility.
Netcup blocks outbound port 25 by default through the SCP firewall rule "netcup Mail block". You can remove it in the SCP, but you must configure rDNS/PTR and IP reputation correctly yourself.
The exact hostnames, ports and SSL options are in the Web Hosting Control Panel (WCP) and the official external mail client guide. Common values are IMAP over 993 (SSL/TLS), SMTP over 465 (SSL/TLS) or 587 (STARTTLS) — always follow the guide for your plan.
For mail clients, the username is usually the full email address; the password is set in the WCP. If something fails, check the port, SSL mode and whether the client supports modern authentication.
Without PTR/rDNS and clean DNS authentication, mail quickly lands in spam. Set a PTR record that matches the HELO hostname and publish SPF, DKIM and DMARC. Netcup documents mail DNS records in its help center.
The port 25 block is not a bug; it protects IP reputation. Remove it only if you really run a mail server, and monitor blocklists.
In web hosting you configure spam filters, forwarding and catch-all in the WCP. For migrations, use IMAP sync (e.g. imapsync) or a mail client; a DNS move alone does not move mailboxes.
Backups are mandatory: web hosting backups do not cover every mailbox migration. Plan your own backup before changing nameservers or MX records.
Classic mailboxes are fine on web hosting; full control needs a VPS or root server.
Current prices and mail limits are on the official product page.
The authoritative values are in the WCP and the official external mail client guide. Common values are IMAP 993 with SSL/TLS and SMTP 465 with SSL/TLS or 587 with STARTTLS. Check the details for your specific plan.
Netcup blocks outbound port 25 by default through the SCP firewall rule "netcup Mail block". Remove the rule in the SCP if you run your own mail server, and configure rDNS/PTR plus SPF/DKIM/DMARC.
Yes, but not by moving DNS. Use IMAP sync or a mail client to copy the mailboxes, and switch MX/SPF/DKIM/DMARC only afterwards. Plan a full backup.
That depends on the product and the current voucher terms. Domains, VPS ARM, VPS Lite and merchandise are excluded. Check the code in the cart; only one voucher can be redeemed per order.